Terms and Conditions
Effective Date: April 1, 2026
1. Our Services
Thank you for visiting our website and for your interest in practicing with Hillside Yoga and Wellness, LLC (“Hillside Yoga and Wellness”, the "Studio," "Company," "we," "us," or "our"). These Terms and Conditions (these "Terms") govern (i) yoga classes and related movement, mindfulness, and wellness offerings provided by the Studio, whether in person, online, by livestream, by recording, or in a hybrid format, (ii) workshops, events, retreats, trainings, community gatherings, and similar offerings, and (iii) your use of our website and related online properties (collectively, the "Services").We use these Terms to set clear expectations and ensure transparency in our commercial relationship with you, including regarding payment timing, cancellations, participation requirements, online access, and important legal protections.By scheduling, purchasing, registering for, accessing, or participating in the Services, you ("you," "Client," or "Participant") acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website, register for the Services, or participate in any class, event, or other offering.
2. Purchase Terms, Class Descriptions and Studio Offerings
Purchase Terms. The current details of our Services, including class descriptions, schedule, instructors, modality, format, availability, pricing, package terms, membership terms, payment options, registration requirements, cancellation windows, and offering-specific rules, are set forth on our website, registration pages, booking platform, emails, receipts, and/or written confirmations (collectively, "Purchase Terms"). You are responsible for reviewing the applicable Purchase Terms before purchasing or attending.Class Descriptions. Class descriptions are posted and updated on our website. We may offer Hatha, vinyasa, kundalini, adaptive, gentle, yin, restorative, and chair-supported or chair-optional yoga classes, as well as other forms of yoga from time to time. We may also offer yoga-inspired or related classes, mobility-focused classes, and classes or offerings targeted toward specific populations, such as healthy aging, by way of example only and not limitation. We may also include separately or as part of a yoga class, instruction in breath work, meditation, mudras, mantra, general relaxation techniques, and related practices. Class content, sequencing, intensity, pacing, style, and emphasis may vary based on the instructor, the participants present, studio scheduling needs, and other circumstances.Some classes may involve weight-bearing poses or otherwise be more physically challenging than others, while other classes may emphasize stretching, mobility, recovery, or holding yoga poses for longer periods of time. It is your responsibility to ensure that you are fit to participate in all classes that you attend. Workshops & Other Events. The Studio may also offer related workshops and events from time to time, which may include workshops, retreats, sound baths, sound healing, lectures, wellness modalities, and community-based and social events.Private Sessions. The Studio may also offer private sessions based on instructor and Studio availability, at then-current pricing or as otherwise stated in the Purchase Terms. We may update our Services, schedule, instructors, pricing, and Purchase Terms from time to time. Unless otherwise stated, updates apply prospectively and do not materially alter Services already purchased.Registration Information. You agree to provide accurate, current, and complete information when purchasing, registering for, or participating in the Services, and to update that information as needed or as requested by us.Gift Cards. Gift cards are redeemable for goods or services offered by Hillside Yoga and Wellness; some exclusions may apply, and they are not valid for gratuities. Gift cards may be issued as physical cards or e-cards, as determined by the Studio. Lost, stolen, or damaged cards will not be replaced, and the Studio is not responsible for unauthorized use. Gift cards have no cash value and may not be redeemed for cash (except if required by law) and may not be exchanged or refunded. Gift cards are valid for 12 months from the date of purchase and may be used over multiple visits until the balance is exhausted.
3. Locations; In-Person, Online, and Recorded Services
We may provide Services in person at the Studio address stated on our website or at other physical locations posted for the applicable event, workshop, retreat, private session, or other offering, as well as online by livestream, through recorded content, and/or in hybrid formats. In-person classes. Advance registration is preferred; however, drop-ins will generally be accepted subject to space availability and any posted cutoffs or restrictions. Drop-ins may be charged at a higher rate than advance registrations, class packages, or memberships. For in-person participation, you must bring your own yoga mat.Online classes. You must register in advance and indicate that you will be attending online so that we may send you the applicable access link or instructions before class. We do not guarantee access links for unregistered participants or for late registrations received too close to the scheduled start time. You are solely responsible for supplying and safely using any equipment or props you choose to use, or that may be recommended for class, including a mat, blocks, strap, bolster, blankets, chair, and any other prop. You are also solely responsible for ensuring that you have a safe location in which to practice, adequate internet or other technical capability to receive the class link and to access the class, and a practice area reasonably suitable for movement-based activity.Online registration is valid for one student only unless we expressly state otherwise in writing. If we provide a recording of a class, workshop, or other offering, or permit access to an online class library, that access is limited, personal, revocable, non-transferable, and for non-commercial use only, and is subject to any additional terms posted on the applicable platform.
4. Eligibility and Participation Requirements
Practice at Your Own Risk. Our public classes and many events are open to a broad range of participants; however, participation is always at your own risk and subject to these Terms, our waiver/release requirements, space availability, and any offering-specific eligibility or safety requirements.Liability Waiver Required. A signed liability waiver/release is required to participate in any class, workshop, event, retreat, or other offering. We may deny access to or remove you from the Services if the required waiver/release has not been completed to our satisfaction.Fit to Participate. By signing up for or attending one of our classes or other offerings, you represent and warrant that you are sufficiently fit, medically able, and otherwise capable of participating in the Services you choose, and that you will stop participating and seek appropriate assistance if you experience pain, dizziness, shortness of breath, instability, or any other symptom suggesting that you should discontinue. You understand that group yoga classes, workshops, and events are not a substitute for medical advice, diagnosis, treatment, physical therapy, or individualized therapeutic services.Age Requirements. Classes and events are generally intended for persons age 18 or older. From time to time, we may offer teen, children's, or family classes or events. A parent or legal guardian must sign the required waiver/release and any other required registration materials for any minor participant before participation.Right to Refuse or Remove. To the fullest extent permitted by law, we may refuse registration, cancel participation, or remove a participant from a class, workshop, event, retreat, or online activity for conduct that is unsafe, disruptive, threatening, harassing, inappropriate, or otherwise inconsistent with these Terms, our policies, the needs of the group, or the safe operation of the Services. Harassment will not be tolerated under any circumstance. If you are removed for violating these Terms or for safety-related reasons, no refund is required unless we choose to provide one in our sole discretion.
5. Payments, Fees, Billing, and Chargebacks
Payment in advance. Payment is due in full and in advance of all Services. If you purchase a package, membership, pass, workshop, retreat, or other offering with installment or recurring payments, you must remain current on all required payments to schedule, access, or attend the Services. You are responsible for any sales, use, value-added, or similar taxes that may apply to your purchase, except to the extent we are required by law to collect and remit such taxes.Payment Processors May Charge a Fee. Payments may be processed through third-party payment processors. Your use of any payment processor is subject to that provider's terms, conditions, and privacy practices, which are outside of our control. We are not responsible for errors, outages, delays, or service interruptions of third-party processors, and such processors may assess service, platform, convenience, or transaction fees in addition to our charges.We may, in our discretion, accept alternate payment methods, including cash, physical checks or other offline payment methods.Unauthorized Charge-Backs and Returned Check fees. If you initiate a chargeback or payment dispute in violation of these Terms or the applicable cancellation/refund policy, or if any check is returned or any payment is reversed for insufficient funds or similar reasons, you authorize us to assess a $50 cancelled check/chargeback administrative fee, in addition to any amounts otherwise owed. You further agree to reimburse us for reasonable costs we incur in responding to or disputing an improper chargeback, including reasonable attorneys' fees where recoverable by law or contract.
6. Cancellation, Rescheduling, and Refund Policy
Unless otherwise stated in the applicable Purchase Terms, payments are non-refundable.Class Cancellation Rule. For any class that you registered for in advance, you must cancel no less than one (1) hour prior to the scheduled start of class. For private sessions, you must cancel 24-hours in advance. If you fail to cancel within the applicable time period, including in the case of a no-show, you will forfeit that class credit, class fee, reservation, or other applicable benefit. For private sessions, arrivals greater than 15 minutes after the scheduled start time are considered a no-show, and late arrivals will not advance the end time of a session. Studio Cancellations. If we cancel a class, you will not be charged a cancellation fee for that class, and at our discretion, you will receive either a replacement class credit or rescheduling opportunity, or a full refund (less any third-party processing fees). Any such credit will be valid for twelve (12) months from the date of issuance unless a longer period is required by law or expressly stated by us in writing.Workshops, Retreat and Event Cancellation Policies Differ. Workshops, retreats, trainings, and other events (“Retreats”) may have offering-specific cancellation and refund terms posted on the applicable webpage, registration page, or Purchase Terms. If no event-specific terms are provided, then the following default policy applies:
No refunds within 30 days
No refunds will be issued for cancellations made within 30 days of the workshop, event, or retreat start date.
Sliding scale refunds
90+ days before the event: 80% refund, less deposit and processing fees60-89 days before the event: 60% refund, less deposit and processing fees31-59 days before the event: 30% refund, less deposit and processing fees0-30 days before the event: no refund
Deposit is non-refundable
All Retreat deposits are non-refundable unless the Studio cancels the event or retreat.Studio Cancellation. If the Studio cancels an event or retreat, you will receive a refund of amounts paid for that event or retreat, less any non-recoverable third-party processing fees to the extent permitted by law. Courtesy Exceptions. From time to time, we may, in our sole discretion, provide a courtesy credit, accommodation, transfer, or other exception that is not otherwise required by these Terms. Any such exception is a one-time courtesy only, is not guaranteed, and does not waive our right to enforce these Terms in the future.
7. Assumption of Risk; Waivers; Health Disclosures
Our signed waiver/release remains a required condition of participation and contains our primary legal terms regarding assumption of risk, release, and limitation of liability.Assumption of Risk and Waiver. By using the website or by attending, accessing, observing, or participating in any Service, you acknowledge and agree that the Services, including yoga, yoga-inspired movement, Pilates or Pilates-inspired movement, mobility work, breathwork, meditation, workshops, events, retreats, online classes, private sessions, and related wellness activities, may involve inherent and other risks, known and unknown, including risks of physical exertion, strain, sprain, aggravation of pre-existing conditions, falls, dizziness, emotional discomfort, and, in the case of online participation, risks arising from practicing without in-person supervision and in an environment you control.To the fullest extent permitted by law, you voluntarily assume all risks associated with participation in the Services and release the Studio and its owners, managers, members, officers, employees, instructors, contractors, volunteers, agents, affiliates, successors, and assigns from claims, demands, causes of action, damages, losses, or liabilities arising out of or relating to your participation in the Services, except to the extent prohibited by law, such as claims that cannot lawfully be waived or released.This Section is intended to supplement, and not replace, the Studio's separately signed liability waiver/release. If there is any conflict between this Section and a separately signed waiver/release, the separately signed waiver/release shall control to the extent of the conflict.No Incidental or Consequential Damages. To the fullest extent permitted by law, the Studio will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the Services, website use, or these Terms.Nothing in these Terms is intended to limit rights that cannot be waived under applicable law.Photo and Video Waiver. During in-person, online, or hybrid Services, we may photograph, audio-record, or video-record classes, workshops, events, or portions of them for operational, archival, security, educational, or promotional purposes. By attending or participating, you grant us permission to capture and use your name, image, likeness, voice, statements, or participation as incorporated into such recordings, unless prohibited by law or unless you have obtained our written agreement to a different arrangement in advance for a particular offering.
No medical, Physical Therapy or Therapeutic Advice
The Services are provided for general educational, wellness, fitness, and recreational purposes only. They are not medical care, physical therapy, mental health treatment, diagnosis, or treatment advice, and they are not a substitute for consultation with qualified medical or other licensed professionals. You remain solely responsible to decide whether you are sufficiently fit to participate and whether to attempt, modify, or stop any movement or suggestion, and for seeking appropriate care for any pain, injury, limitation, or medical concern.Participant Questions. An instructor may sometimes offer general pose suggestions, modifications, stretching or strengthening options, or other movement ideas in response to participant questions. Any such guidance is offered solely for general educational purposes in the instructor’s role as a yoga or movement teacher and is not medical, physical therapy, or individualized therapeutic advice.Instructor Limitations in Group Classes. You further understand that in a group class or event, the instructor's attention is necessarily divided among multiple participants, and individualized attention, correction, monitoring, and instruction are inherently limited.Hands-On Adjustments. Hands-on adjustments or physical assists may be offered in any class or session, whether or not specifically described in the applicable class description, and may vary depending on the instructor, class format, and the circumstances presented during class. A teacher may also offer a physical adjustment if a student appears to be having difficulty with a posture or appears to be practicing in a way that may create a risk of injury. Any such touch is optional, and you are never required to accept a hands-on adjustment. You have the right to decline touch at any time, for any reason, and you must clearly notify the instructor, before class or at any time during class, if you do not want to be touched or adjusted. By participating, you acknowledge that any hands-on adjustments are offered only as general instructional support, not as medical, therapeutic, or physical therapy treatment, and remain subject to the terms of the Studio’s liability waiver/release. You should immediately notify the instructor if any adjustment is unwelcome, uncomfortable, or causes discomfort.
8. Group Conduct
Respectful Participation. You agree to participate respectfully and not to disrupt classes or events, harass others, engage in threatening, discriminatory, abusive, or intoxicated behavior, or otherwise interfere with the safe and productive experience of other participants, instructors, or staff.Privacy of Others. In group settings, you agree to respect the privacy of other participants and not to disclose personal or sensitive information shared by others, except as required by law.
9. Website Use; Online Access; Intellectual Property
Permitted Uses. You may use our website and online content only for lawful purposes and in accordance with these Terms. You agree not to interfere with the website's operation or security, attempt unauthorized access, scrape content at scale, transmit malware, misuse forms or communications channels, impersonate another person, share access credentials in violation of our policies, or use our website or content for unlawful, infringing, competitive, or abusive purposes.No unauthorized recording or redistribution. You may not record, photograph, copy, livestream, rebroadcast, distribute, upload, publish, sell, share, or exploit our classes, workshops, events, recordings, online library content, or other materials without our prior written consent. Access to an online class, recording, or online library is for the registered user only, for personal and non-commercial use only, unless we expressly state otherwise in writing. Intellectual property. Unless otherwise stated, our website, class content, videos, recordings, text, graphics, trademarks, logos, materials, and related content are owned by the Studio or its licensors and may not be copied, reproduced, distributed, modified, displayed, republished, or used beyond personal, non-commercial use without prior written permission.Studio Recording Library. We may, but are not obligated to, create or provide recordings of certain online or hybrid classes, workshops, or events. Any such recordings remain our property or the property of the applicable rights holder and may be revoked or removed at any time. We may charge a fee to access our course library.
10. Disclaimers
No Guarantee of Outcomes. Results from our Services are inherently individual-specific. We do not guarantee any particular physical, emotional, therapeutic, spiritual, or other outcome.Website Accuracy; Class and Instructor Changes. We try to keep our website and schedules accurate and up to date; however, we do not warrant that descriptions, schedules, instructor assignments, pricing, availability, access terms, or other information are complete, current, or error-free. We reserve the right to correct errors and to modify or discontinue classes, instructors, formats, pricing, or offerings.Personal Property and Technology. You are solely responsible for your personal belongings at in-person Services and for your devices, internet access, software, and viewing environment for online Services.No Warranty. To the fullest extent permitted by law, the website and Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, except as expressly stated in these Terms or as required by law.
11. Dispute Procedures and Legal Terms
Good-Faith Resolution. The parties will attempt in good faith to resolve any dispute arising out of or relating to these Terms or the Services through informal discussions for a period of at least 30 days before commencing formal proceedings, which shall include at least one telephone, video, or in-person discussion among the parties and/or their representatives.Optional Arbitration. If both the Studio and you agree in writing to arbitrate a dispute, any dispute arising out of or relating to this Agreement may be submitted to binding arbitration administered by the American Arbitration Association (the “AAA”) in accordance with its applicable Commercial Rules, except as modified by these Terms. The arbitration shall take place in Troup County, Georgia or by remote proceedings, at the Studio’s election.There shall be one arbitrator. The parties shall attempt to agree on the arbitrator within fifteen (15) days after the arbitration demand is filed. If the parties are unable to agree within that time, the arbitrator shall be appointed by the AAA. The arbitration shall be administered by the AAA in accordance with its applicable rules, except as modified by these Terms. Discovery shall be limited to no more than ten (10) requests for production of documents and ten (10) interrogatories per party, and no depositions shall be permitted except upon a showing of good cause or where the arbitrator determines that a deposition is necessary to avoid fundamental unfairness. The parties and the arbitrator shall use reasonable efforts to conduct the arbitration in a prompt and cost-effective manner, including with the goal of completing the hearing within sixty (60) days after the arbitrator is appointed, unless additional time is reasonably necessary for good cause or fairness. The arbitrator may award only direct compensatory damages actually proven and shall have no authority to award indirect, incidental, consequential, special, exemplary, punitive, or speculative damages, or attorneys’ fees, except to the extent such a limitation is prohibited by applicable law. The arbitrator’s award shall be in writing, shall state the essential findings and conclusions on which it is based, and judgment on the award may be entered in any court of competent jurisdiction.
Shortened Limitations Period
TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES, REGARDLESS OF ANY STATUTE OF LIMITATIONS TO THE CONTRARY. This shortened limitations period applies equally to any lawsuit, arbitration, mediation, or other alternative dispute resolution process, to the extent permitted by applicable law. Entry into or participation in any informal resolution process, mediation, arbitration, or other alternative dispute resolution process does not extend, suspend, revive, or toll this one-year limitations period unless the parties expressly agree otherwise in a written agreement signed by both parties after the dispute arises or unless applicable law requires otherwise. If applicable law does not permit this limitation for a particular claim, then this provision will be enforced to the maximum extent permitted.
Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE STUDIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.Governing Law. These Terms will be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-laws rules.Venue. Subject to the Good-Faith Resolution requirement, any action arising out of or relating to these Terms or the Services shall be brought in the state or federal courts located in or serving Troup County, Georgia, and each party consents to personal jurisdiction and venue in those courts.
12. Miscellaneous
Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.Updates to Terms. We may update these Terms from time to time by posting an updated version on our website. Unless otherwise stated, changes apply prospectively from the effective date of the updated posting.Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, sale, reorganization, or transfer of substantially all of our business or assets.Force majeure. The Studio will not be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, severe weather, acts of war, terrorism, civil unrest, government orders, public health emergencies, instructor illness, utility failures, internet or communications outages, labor disruptions, or failures of third-party platforms or vendors. In such an event, we may cancel, reschedule, modify, or suspend Services without liability except as expressly required by law.Electronic assent. Your online click-through acceptance, electronic signature, and other legally recognized forms of electronic assent shall constitute valid and enforceable acceptance of these Terms, our contracts, and our related policies, including our liability release and waiver, to the fullest extent permitted by applicable law. In addition, your use of the website, registration, purchase, access to a link, attendance, or participation may serve as further evidence of your agreement where permitted by law.Entire Agreement. These Terms, together with the Studio’s signed liability waiver/release, Privacy Policy, social media disclaimer policy, other posted website policies, and any offering-specific terms presented at registration, booking, or checkout, constitute the entire agreement between you and the Studio regarding the Services and supersede all prior or contemporaneous discussions, communications, or understandings relating to the Services.If there is a direct conflict between these Terms and another applicable policy or offering-specific term, the more specific document will control as to that subject matter, including: the signed waiver/release for risk, waiver, release, and liability matters; the Privacy Policy for privacy and data matters; the social media disclaimer policy for social media and related media matters; and offering-specific terms for pricing, scheduling, cancellations, credits, and inclusions.No employee, instructor, contractor, or representative of the Studio is authorized to modify these Terms or related policies except in a written agreement expressly approved by the Studio.Contact Us. Questions regarding these Terms may be directed to: info@HillsideYogaWellness.comThank you for taking the time to read these Terms and for your attention to these important matters. We appreciate the opportunity to support your practice and participation in our community, and we look forward to welcoming you to the Studio and our Services.